First Rent A Car

Rental Requirements

Last Updated: October 2026

01 Driver's License

All renters and additional drivers must present a valid, unexpired physical driver's license that remains valid throughout the rental period.

Digital licenses are not accepted.

Customers using a foreign driver's license must present their valid license from their home country. An International Driving Permit or other supporting identification may also be required.

02 Forms of Payment

First Rent A Car accepts Visa, Mastercard, American Express, Discover, and qualifying bank-issued debit cards.

Prepaid cards and gift cards are not accepted.

03 Cancellation Rules

Free cancellation is available on all vehicles up to 24 hours before the scheduled pickup time.

Website reservations are paid at pickup and may be canceled at any time before the scheduled pickup without a cancellation fee.

04 Scheduled Pickup and No-Shows

Customers must arrive at the scheduled pickup time.

If a customer does not arrive on time or contact First Rent A Car, the reservation may be canceled.

After the scheduled pickup time, First Rent A Car cannot guarantee the reserved vehicle, vehicle class, or quoted price.

Any later rental will be subject to then-current vehicle availability and pricing.

05 Insurance Requirements

First Rent A Car vehicles carry motor vehicle insurance as required by Hawaii law.

Optional Loss Damage Waiver options may be offered at the rental counter.

Customers who decline optional coverage remain responsible for loss of or damage to the vehicle as provided in the Rental Agreement and permitted by law.

06 Young Renter Requirements

The minimum rental age is 21.

Renters between 21 and 24 may be subject to a young renter fee and restrictions on certain vehicle classes.

07 Additional Drivers

Additional drivers must satisfy the same rental qualifications as the primary renter and appear at the rental counter with the primary renter.

An additional driver fee may apply.

08 Late Returns

Vehicles must be returned by the scheduled return time.

Late returns may result in additional charges.

Any extension of the rental period requires prior approval from First Rent A Car and is subject to vehicle availability.

09 Return Policy

The vehicle must be returned to the location stated in the Rental Agreement.

Unauthorized returns to another location may result in additional charges.
Rental Requirements — Last Updated October 2026